Frequently Asked Questions (FAQs)
Welcome to the FAQs section of Earth Energy WI! Below, you’ll find answers to some of the most common questions about our heating and cooling services. If you don’t see your question here, feel free to contact us directly—we’re happy to help!
Q: Do you offer duct cleaning services?
A: While we don’t clean ducts ourselves, we recommend contacting Apecks and Island City Cleaning for professional duct cleaning. You can reach them at Apecks - Justin Peck 715-768-3078 and Island City Cleaning - Gabriel Rivas - 715-390-4484
Q: What services does Earth Energy WI offer?
A: Locally owned and operated for over 30 years, Earth Energy Systems is your trusted heating and air conditioning headquarters in Burnett County, based in Siren, Wisconsin. We proudly serve Polk County and parts of Barron County (Cumberland, Barronett) and Washburn County (Spooner, Sarona, Shell Lake) in Northwestern Wisconsin.
Q: Do you provide free estimates?
A: Yes! We offer free estimates for new installations and system replacements. Contact us to schedule your consultation.
Q: Are you licensed and insured?
A: Absolutely. Earth Energy WI is fully licensed and insured to provide safe, reliable service.
Q: What areas do you serve?
A: We proudly serve residential and commercial customers throughout Wisconsin. Contact us to confirm if your location is within our service area.
Our service areas include, but are not limited to, multiple locations across Wisconsin. In Burnett County, we serve Danbury, Furnaces, Grantsburg, Hertel, Siren, Trade Lake, Webb Lake, and Webster. In Polk County, our coverage extends to Amery, Balsam Lake, Frederic, Luck, Milltown, and Saint Croix Falls. We also operate in Barron County, including Barronett and Cumberland, as well as in Washburn County, where we serve Sarona, Shell Lake, and Spooner.
Heating Questions
Q: What types of heating systems do you work with?
A: We service and install furnaces, heat pumps, geothermal heating systems, and radiant heating.
Q: How often should I schedule furnace maintenance?
A: We recommend scheduling furnace maintenance annually, ideally before the heating season begins, to ensure optimal performance and efficiency.
Q: My heating system isn’t working. What should I do?
A: First, check your thermostat settings, power supply, and filters. If the issue persists, contact us for professional troubleshooting and repair.
Cooling Questions
Q: Do you install and service air conditioning systems?
A: Yes, we install, repair, and maintain central air conditioning systems, ductless mini-splits, and heat pumps for cooling.
Q: How can I improve my air conditioner’s efficiency?
A: Regular maintenance, changing filters, and using a programmable thermostat can significantly improve efficiency. We can also evaluate your system for upgrades.
Q: Why is my air conditioner blowing warm air?
A: This could be due to low refrigerant levels, a clogged filter, or a malfunctioning component. Contact us to diagnose and fix the issue.
Energy Efficiency Questions
Q: What are the benefits of a geothermal system?
A: Geothermal systems are highly energy-efficient, environmentally friendly, and can save you up to 70% on heating, cooling, and hot water costs compared to traditional systems.
Q: How can I make my home more energy-efficient?
A: Start by ensuring your heating and cooling systems are operating efficiently with regular maintenance. We also offer energy audits and recommend solutions like smart thermostats, insulation improvements, and system upgrades.
Financing and Rebates
Q: Do you offer financing options?
A: Yes, we provide flexible financing plans to help you invest in energy-efficient heating and cooling systems without breaking the bank.
Q: Are there rebates available for energy-efficient systems?
A: Yes! Many energy-efficient systems qualify for state, federal, or utility rebates. We’ll help you navigate these programs to maximize your savings.
Maintenance and Repairs
Q: Do you offer maintenance plans?
A: Yes, we offer customized maintenance plans to keep your heating and cooling systems running smoothly year-round.
Q: How do I know if my system needs repairs?
A: Common signs include unusual noises, inconsistent temperatures, high energy bills, or poor airflow. If you notice these issues, contact us for an inspection.
Emergency Services
Q: Do you offer emergency heating and cooling services?
A: Yes, we provide 24/7 emergency repair services to ensure your comfort and safety, no matter the time.
Q: What should I do in a heating or cooling emergency?
A: Shut off your system if it’s safe to do so and call us immediately. Our technicians are on standby to assist you.
If you have any additional questions or need assistance, don’t hesitate to reach out:
We look forward to helping you with all your heating and cooling needs!
